Building Relationships In Business
October 27, 2008Over the past twenty-eight years of working with people, mainly managers, I find it amazing that CEOs spend most of their resources on bricks and mortar, hardware and technical skills. They often talk about how people are their greatest resource yet fail to spend any money building the capacity of their employees. They don’t seem to perceive the link between relationships and Quality service or Quality products.
Most CEOs have bought into Boss Management, creating managers who practice the relationship-destroying habit of Boss Management. People today want a work culture founded on integrity, ownership, leadership, and empowerment. They want to be creative and responsible in a whole new way that the present management style (Boss Management) kills.
Relationships that work are highly dependent on openness and honesty in order to build trust. The habits of relationship, listening without reaction, ownership, responsibility, connective solution building, empowered decision making, and the removal of fear and coercion, allow people to get the best out of themselves and coach it out of other team members. When we gain an understanding of how we are motivated from the inside out, it helps us gain an understanding of how to coach ourselves in the important relationships in our lives.
This has a benefit in two directions. It makes my home life most effective and flows over to the work place. So when employers deliver the right kind of training, employees get the feeling they are cared about, and therefore they see their relationship with their employer as need-fulfilling to all the relationships in their life and will often give unparalleled energy to the company. Working on self and learning to get along becomes a process of self-evaluation and learning. This new way of dealing with people allows people to put quality in the forefront of their minds. This is a result of improving the quality relationships by creating effectiveness in person and professional lives. This capacity-building process, which can be taught from the front line to managerial level, and even VPs and CEOs, is the catalyst for greater productivity, ownership, accountability, and cooperation under pressure.
Boss Management works when you lead the market and are uncontested. But with globalization and competitive markets, Boss Management creates crises to meet manager’s ego needs, rendering the company helpless and losing the competitive edge needed. Self-evaluation and adaptation are lost.
Coach bri
Posted by pl1602